TERMS & CONDITIONS
PRODUCT GUARANTEE

Stay-Secure Tamper-Proof Tax Disc Holders are fully guaranteed against manufacturing faults. You must check your tax disc holder and report any faults or omissions within 7 days of the invoice date. Any product returned to us must be returned in its original packaging and in unused condition. Stay-Secure cannot accept any responsibility whatsoever for any issues arising due to misuse or incorrect assembly of the tax disc holder.

ORDERS THAT ARE DELIVERED DAMAGED

If the package arrives damaged:

  1. Sign for the package as "Received damaged".
  2. If the delivery service doesn't require a signature:
    • If possible take photos of the damage.
    • Open the package carefully and inspect the contents.
    • Contact Stay-Secure immediately to report the damage and e-mail the supporting images so that we can assess the damage and replace any damaged items.
CUSTOMER SERVICES

We aim to offer an efficient and courteous service to all our customers. It is our policy to acknowledge all orders and confirm despatch to you. We are always seeking to improve our service so we value any client feedback, via phone or email.

CUSTOMER INFORMATION

Your details will not be passed or sold to any third parties. We may, however, periodically email you with information about new products or services that we will provide from time to time. If you wish your contact information to be removed from our mailing lists, please contact us.

SAFETY

Each Stay-Secure Tamper-Proof Tax Disc Holder is contained within an individual, resealable polybag. Please make sure that when not in use the polybag and any superfluous items are carefully stored away out of the reach of children.

WAYS OF PAYING

Credit Card: Stay Secure uses PayPal for payments made via our web site. PayPal is a very secure mode of payment and we can accept payments using most credit cards.

By Cheque: Cheques to be made payable to "Stay-Secure"

Online Banking: You can arrange payment direct to Stay-Secure via online banking using the following bank details:

Bank: The Co-operative Bank
Account Name: Stay-Secure
Account number: 69125832
Sort Code: 08-92-99

If paying via online banking please ensure that you use either the client ref. or the Invoice No. as the payment reference. This will allow us to trace the payment and avoid unnecessary work in chasing for payments that have already been made.

The above terms and conditions do not affect your statutory rights.

Stay-Secure is not VAT registered.